Returns & Exchanges

At Beehive Wool Shop, we want you to be delighted with your crafting supplies, which is why we offer a 30-day return window for all unused and unopened items in their original condition. Please note that patterns, needles, and sale items are final sale to ensure the quality and hygiene of our inventory.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are in their original packaging, with labels intact, and have not been exposed to smoke or perfumes.

• 2.
  Contact Support

  Email our customer service team with your order number to receive a Return Authorization and the correct shipping address.

• 3.
  Pack and Ship

  Securely package your items and send them back using a tracked shipping method to prevent loss during transit.

• 4.
  Receive Refund

  Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.